This asynchronous course intends to prepare new ACS specialists & professionals with the skills to determine appropriate information and referral services to Soldiers, Retirees, Families, Survivors, and Civilians to promote adaptability, self-reliance, and readiness. The ACS Specialist is the initial point of contact for all ACS services and must be knowledgeable about all ACS services. The course will focus on Resources, Case Management, Administrative Responsibilities, and Professional Development by applying adult learning theory and the instructional Online Lecurette, Job Aids, Scenarios, Videos, and Guided Research.
Course Details:
- Target Audience: ACS Specialists & Professionals
- Duration: 8 hours
- Course Grading: Students need to achieve 75% on the post-test.
- IACET CEUs: 0.8
- ACE Credit Recommendation: N/A
- Competencies: Functional Proficiency; Communication; Business & Technical; Drive for Results; Change & Continuous Improvement, Supervision
- Course Completion: To receive a final grade, students must complete the end-of-course survey
- Pre requisites: An Overview of Army Community Service, Welcome to Family and MWR Orientation
In order to receive IACET CEUs, students must complete all course exercises and the end-of-course survey and obtain a 75% on the post-course assessment. To complete the survey, go to your transcript, click on the course title, and then see the survey located on the right.
Pursuant to AR 27-60, Intellectual Property, dated 17 Jun 2015 and MWR Academy SOP_ANSI/IACET CEUs (dated 03 Nov 2025) states that no faculty or instructor has proprietary interest in any products, instruments, devices, or materials related to this course.